Frequently Asked Questions
Everything you need to know about shopping with The Allotment Store.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries can take between 7-14 business days depending on the destination.
How do I return an item?
We accept returns on all unworn items with original tags attached within 14 days of delivery. To start a return, please visit our online portal or contact our support team for a prepaid shipping label.
Are your products ethically sourced?
At The Allotment Store, we prioritize sustainability. We work exclusively with manufacturers who adhere to fair labor practices and use high-quality, durable materials designed to last.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer buy-now-pay-later options via Klarna.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or contacting us for personalized advice.
Can I track my order in real-time?
Yes. Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey through our courier partner.